Have questions about purchasing from JacketFever? Simply click on any of the sections below to view answers to our frequently asked questions. Need further assistance? Contact our Customer Service team who will be happy to help you.

Frequently Asked Questions

Ans. Absolutely, each item will have a size chart section at the bottom that will assist you in selecting the appropriate jacket size when making your order.

Ans. Exchange or return has to be made within 24 hours of the purchase as per our company policy. However, return and exchange options are not available on customized leather jackets.  

Ans. Yes, through our customer support, you can track the status of the purchased item. You will also receive an email from where you can track the progress through order ID.

Ans. To stay updated on our latest sales and discounts on the jackets, subscribe to our newsletter.  All the latest arrivals and coupon codes will be sent to you via email.

Ans. Certainly, every piece of leather jacket available on our website is made from genuine leather. You will find only the finest quality material from our jacket collection.

Ans. Yes, we provide consumers the opportunity to alter the jacket to suit their needs. Your jackets can be customized by selecting different sizes and designs.

Ans. In case of any item delivered to you in damaged condition, you can claim a refund. However, visual proof will be required from the customer.

Ans. To prolong the life of a jacket, give it a gentle wash or keep it in a dry, cool spot. Steer clear of any strong cleaning solutions or detergents as they may degrade the quality.